For over 40 years, Pontiac RV, a family-owned business started by Ken and Gail Kafer in the late 1970s in Pontiac, Illinois, has served the RV community. Beginning in a garage, they expanded locations to meet growing demand. Their children, Kent, Kevin, and Courtney, along with her husband, joined the business, solidifying their commitment to customer service and the RV lifestyle. If you're searching for used campers for sale in Illinois by owner, explore the extensive selection at Pontiac RV.
Expanding Horizons: Showroom and Leadership
In 2004, the Kafer family invested in Pontiac RV, building a 108,000 sq ft showroom, one of the nation's largest, with space for over 100 indoor RV displays and 17 customer orientation bays. This makes them truly stand out as a largest camper dealer in the region. Though Ken and Gail Kafer have retired, their children continue the legacy: Kent as General Manager, Kevin managing Service, Courtney leading Finance, and Mark as Sales Manager, preserving the family’s commitment to service and customers.
Your RV Journey Starts Here: Sales and Service
Pontiac RV distinguishes itself through its broad and diverse selection of both new and used RVs, including popular travel trailers and fifth wheels. This wide array of options caters to a spectrum of preferences, needs, and budgetary considerations, ensuring that every customer can find a vehicle that suits their unique travel aspirations, perhaps even a specific model like the Wildwood 31KQBTS. A core tenet of their business philosophy is transparency and fairness in pricing. Pontiac RV is widely recognized for its competitive pricing and, notably, does not impose additional charges such as dealer prep fees, walk-through fees, or documentation fees. This straightforward approach to sales is a direct reflection of their commitment to making the RV buying process as simple, understandable, and customer-friendly as possible, building trust and fostering long-term relationships.
Expert RV Service and Parts
Beyond the sale of RVs, Pontiac RV operates one of the most substantial RV Service Centers in the Midwest. This state-of-the-art facility boasts an impressive 38 service bays, a capacity that translates directly into significant benefits for customers. This extensive service infrastructure allows for greater flexibility in scheduling appointments and ensures quicker turnaround times for maintenance and repairs. The ultimate goal is to minimize downtime for RV owners, allowing them to spend more time enjoying their vehicles on the open road. All service technicians at Pontiac RV are rigorously factory-trained, equipped with the knowledge and expertise to handle a comprehensive range of services, from routine maintenance and complex repairs to personalized upgrades. The well-stocked parts department further supports these services, offering a vast inventory of essential RV components—from basic light bulbs and cleaning supplies to specialized hitches and advanced satellite systems. For any specific part not immediately in stock, the team can readily order it, leveraging their established supplier relationships.
Comprehensive Support: Financing and Protection
Pontiac RV offers comprehensive RV financing assistance. They partner with various financial institutions to secure favorable terms and rates for customers. Special financing programs include zero-down options, competitive low interest rates, and extended loan terms up to 20 years for loans over $50,000. Their experienced team simplifies the financing process, providing guidance and finding solutions tailored to individual financial needs.
Protecting Your Investment
Pontiac RV offers various protection plans to secure RV investments. Service agreements, especially the Platinum exclusionary plan, extend warranties and include towing, roadside assistance, transportation, travel expenses, and food spoilage coverage. Specialized RV insurance covers total loss replacement, roadside assistance, personal items, awnings, satellite systems, vacation expenses, and campsite liability. Finance GAP protection covers loan balances exceeding insurance settlements in case of total loss. A road hazard contract protects tires and wheels.
The Pontiac RV Difference: People and Philosophy
The human element at Pontiac RV is a significant contributor to its enduring success. The dealership employs over 50 individuals, many of whom have been part of the team for numerous years. This long tenure speaks to a strong company culture and a deep collective experience. A notable aspect of the employee base is that many are RV enthusiasts themselves, personally embracing the lifestyle they help others achieve. This personal connection translates into genuine enthusiasm, valuable insights, and a profound commitment to ensuring that every customer has a positive and fulfilling experience, from the initial purchase to ongoing service and maintenance. Pontiac RV's steadfast dedication to offering a wide selection, competitive pricing, extensive service capabilities, and unwavering customer support firmly establishes its position as a reliable and respected name in the RV industry.
Ready to hit the open road? Call (815) 844-5000 today and let Pontiac RV help you find your perfect Wildwood 31KQBTS RV!
